Privacy Policy

Last Updated and Effective: August 2024

At Advanced Hearing Systems, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share information through our website and services.

Information covered by HIPAA is governed by our Notice of Privacy Practices, available upon request. By using our website, you agree to the terms outlined in this Privacy Policy.

If you are a California resident, please review our California Privacy Rights section below for details regarding your rights under the CCPA and CPRA.

1. Information We Collect

Information You Provide Voluntarily

We may collect personal information you share when you:

• Request details about our hearing services or practice
• Participate in surveys, contests, or promotions (online or in-office)
• Subscribe to newsletters, programs, or updates
• Apply for a job or submit a resume
• Contact us with questions or comments

We may also receive information from third parties such as family members or authorized representatives.

Information from Website Interactions

Like most websites, we automatically collect technical data, including:

• IP address, browser type, ISP, referring/exit pages, operating system, and timestamps
• Information about how you use our website and emails

This information helps us:

• Improve website performance
• Analyze user trends
• Manage your online cart or appointment requests
• Enhance your browsing experience

We use cookies, pixels, and similar technologies to collect this data. See the Cookie Policy section below for details.

2. How We Use Personal Information

We use your information to:

• Respond to requests or inquiries
• Send practice updates, promotions, or appointment confirmations
• Administer surveys, promotions, and events
• Personalize your website experience
• Ensure security, fraud prevention, and compliance with applicable laws
• Improve website content and services
• Fulfill obligations disclosed at the time of collection

3. Disclosing Personal Information

We may share personal data with:

• Service providers and partners who support our operations
• Legal or regulatory authorities when required by law
• Affiliates in connection with a sale or restructuring of our practice

We will not sell your personal information or share it with third parties for marketing without your consent.

4. Your Choices and Rights

You may request to access, update, or delete your information, or opt out of promotional emails at any time using the unsubscribe link in our emails or by contacting us directly.

5. Data Security

We safeguard your personal information using encryption and secure servers. Sensitive data is transmitted via secure HTTPS connections. Access is limited to authorized personnel only.

6. Links to External Websites

Our website may include links to other sites. We are not responsible for their privacy practices. Please review their individual policies before sharing personal data.

7. Children’s Privacy

Our website is not directed toward children under 13. If you believe we have collected information from a minor, contact us immediately.

8. Cookie Policy

We use cookies and tracking technologies to:

• Maintain website functionality
• Analyze traffic and performance
• Remember user preferences
• Deliver relevant advertisements

You can manage or delete cookies in your browser settings. Visit AboutCookies.org for detailed instructions.

9. Third-Party Advertising

We may work with third-party advertisers who use cookies to show relevant ads. You can opt out of interest-based advertising at aboutads.info/choices.

10. Do-Not-Track Signals

Our website does not currently respond to DNT signals because no standard exists.

11. Social Media Features

Our website may include social media plugins such as Facebook or Twitter. Interactions with these features are governed by each platform’s privacy policy.

12. Users Outside the U.S.

If you access our website from outside the United States, you consent to your information being transferred and processed under U.S. law.

13. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

• Know what personal data is collected and how it’s used
• Request access, correction, or deletion of personal data
• Opt out of data sharing or sale
• Exercise privacy rights without discrimination

Requests can be made by calling (757) 296-8273 or by submitting a request through our website.

For full details, please see our complete California Privacy Rights Policy on this page.

14. Canadian Residents

Canadian users may access, correct, or request deletion of personal data. We may disclose information in compliance with Canadian or U.S. legal requirements.

15. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised effective date. Continued use of our website indicates acceptance of the updated terms.

16. Contact Us

For questions or to exercise your privacy rights, please contact us:

Advanced Hearing Systems
4529 E. Honeygrove Rd.
Suite 304
Virginia Beach, VA 23455
Phone: (757) 296-8273